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Goodwill Mission Stories

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During the summer of 2019, Sam expressed an interest in getting back to work after joining the Goodwill Day Services Clubhouse program. Goodwill's Community Access (CA) staff stepped in, and by August, Sam began working with the CA group.

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When Markisha first came to Goodwill, she needed help finding work and decided to seek assistance from the Goodwill Workforce Connection Center (WCC) on Richards Street. Markisha used virtual recruitment sessions, remote resume assistance, remote job leads, and onsite recruitment events to help her get started on her employment journey.

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When Theodore started using Goodwill’s services, he worked two part-time jobs and would have to drop off his time sheets at two separate locations. Since it was a lot of travel time and gas, he started visiting the Goodwill Workforce Connection Center (WCC) on Richard Street to fax off his time sheets since it was convenient and saved him time and money. Theodore also used the WCC's computers and picked up monthly employment flyers so that he would not miss other career opportunities.

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When Rei first began working with Individual Placement and Support (IPS) Employment Specialist, Erika Eykmans, she struggled academically and felt she had no direction at a UW system school a few hours outside of Milwaukee. Rei thought obtaining her bachelor’s degree was the only way to break the cycle of reliance on government services. Erika took her to the Milwaukee Area Technical College (MATC) to pull program cards for every program offered. Rei looked through the options and narrowed it down to a few that brought her joy, with her first choice being website design. Erika then assisted her with transferring schools and notifying financial aid for the 2020 fall semester. They then set up an informational interview with the website designer at Goodwill, and at that moment, Rei was sold on her future career plans. “I found a purpose in design, and it has motivated me to continue working towards my long-term goals.” Through hard work, Rei increased her grade point average from 1.8 to 3.4 over her first year at MATC.

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Mission Support Center
Tel: (414) 847-4200

James O. Wright Center forWork & Training
Tel: (414) 353-6400

Metropolitan Chicago -
Tel: (312) 994-1440