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Creating a Winning Resume – Two Simple Steps to Get Started

Posted by Annette DiZinno on April 28, 2020

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Putting together a resume is typically a task people don’t relish doing. Asking yourself, “What do I say?” or “How do I say it?” without wanting to brag are common feelings when faced with creating your resume.

The COVID-19 pandemic has forced us to reexamine our work and how we present ourselves in an ever-evolving workplace. As unemployment continues to rise, job seekers are having to prepare to find work among a lot of uncertainty. Having an updated resume is the first step to feeling confident about making your next career move.

Resumes are all about words and with limited space, one or two pages, every word counts. It’s difficult to look at a blank piece of paper and know where to begin, however following these two tips and with the help of a highlighter you will be in a great position to create or update your resume.

Transferable Skills

By doing a simple search for transferable skills you will likely find all sorts of lists. Choose a few of those lists that you will use for this next step. Examine each list, word for word and highlight all the things that describe you and the skills you have performed in any of your previous work. Most of us operate on auto-pilot and never “inventory” all the skills we are capable of.

Ask yourself questions like “Did you turn in reports to your manager on time?” If you answer yes, your transferable skill is “meet deadlines.” Other questions could include “Do you listen to your co-workers when they offer suggestions?” If so, you are open minded. “Have you taken any classes, certifications, trainings or required company tutorials?” That translates to having a desire to learn and improve.

And let’s not forget good old customer service and computer skills, which most of us use every day. Even if you don’t work with the general public, your co-workers are your customers. Think differently and expand the words that paint a broader picture of the work you do.

Action Verbs

As the same exercise, search for lists to review and as you highlight words that describe your skills, use the lists to open your eyes to all the skills and accomplishments you bring to the table. Action verbs scream “I have accomplished this.” They are power words and many times they match the words used in job descriptions. Standard words include: maintained, conducted, organized, presented and communicated. Get creative and choose a few words that are just as impactful but used less frequently. Use a thesaurus to find words like generated, prioritized, interpreted, diagnosed and facilitated.

Resume writing is an exercise and you have the opportunity to choose how fit you want your resume to be. If you spend time on it and keep making slight tweaks as you go, the better shape it will be in and “fit” the job you are applying for. You are unique with strengths, talents and skills. Reset your narrative. Make your resume a true reflection of who are and a way to tell an employer why they need you on their team.


Written by Annette DiZinno

Annette has been with Goodwill for over four years working at our Workforce Connection Center as a specialist, promoted to consultant this past April. Prior to working for Goodwill, she worked as a job coach/job developer with a DVR service provider. She also worked in community outreach/business development in higher education, outsides sales in the pharmaceutical and broadcasting industries.
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Mission Support Center
Tel: (414) 847-4200

James O. Wright Center forWork & Training
Tel: (414) 353-6400

Metropolitan Chicago -
Tel: (312) 994-1440