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Coronavirus (COVID-19) Updates and Information

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Goodwill Great Lakes

September 14, 2020:
Goodwill TalentBridge Hosts "Drive-Thru Job Fair" in Racine

Goodwill TalentBridge, a full-service staffing and recruitment firm, is hosting a drive-thru job fair on Wednesday, September 16th from 9:00 a.m. to Noon at their Racine office.

Recruiters from Goodwill TalentBridge will be onsite to accept applicant's resumes, discuss current industrial/manufacturing job opportunities in the Racine County area, and explain more about the services Goodwill TalentBridge offers.

The first 20 visitors who attend will also receive a $5 Goodwill Gift Card to be used at any of our Goodwill retail locations in southeastern Wisconsin & metro Chicago.

Those attending should bring an updated copy of their resume and must be wearing a face mask. This event will be held rain or shine.

Click here for more information.


 

August 1, 2020:
Goodwill Expands Hours for Shopping and Donating

Goodwill Industries of Southeastern Wisconsin & Metro Chicago is expanding its hours for shopping and donating at all retail locations. Effective August 1, 2020, most Goodwill Store & Donation Centers, Goodwill Attended Donation Centers, and the Goodwill Outlet will be open:

  • Mondays through Saturdays from 9 a.m. to 7 p.m.
  • Sundays from 9 a.m. to 5 p.m.

Please note, the following locations will have slightly modified hours due to local ordinances:

  • The Goodwill Store in Donation Center in Brookfield will be open Mondays through Saturday from 9 a.m. to 7 p.m. and on Sundays from 10 a.m. to 5 p.m.
  • Retique Boutique in Milwaukee's Third Ward will be open Mondays through Saturdays from 10 a.m. to 7 p.m. and on Sundays from 10 a.m. to 5 p.m.


Safety remains our top priority at Goodwill.
A number of safety protocols remain in place at our retail locations, to keep our shoppers, donors, employees, and communities safe. For a list our safe shopping and donating protocols, click this link.


July 24, 2020:
Goodwill Asks Retail Customers to Consider Changing Payment Method Due to National Coin Shortage

Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago is asking shoppers to consider changing their payment methods when shopping at our store and donation centers due to the national coin shortage.

Customers are now encouraged to pay for purchases using:

When customers round-up, they help make a larger impact on our mission to transform lives through the power of work.

Click this link for more information.

July 7, 2020:
New Resources for Current or Former Goodwill Employees

If you are a current or former employee of Goodwill Industries of Southeastern Wisconsin & Metro Chicago, the Employee Service Center (ESC) is a new one-stop shop for all your Human Resources needs.

Our ESC team can answer your questions about benefits, company policies, workplace conflict, training & development, and more.

If you'd to receive assistance from ESC, please click this link.


June 22, 2020:
Goodwill Opens Workforce Connection Centers:

Our Goodwill Workforce Connection Centers are now open to the public and ready to provide in-person assistance to job seekers and employers.

Safety is our top priority, because of this, we have established additional safety precautions to protect our employees and clients. Please review our new safety guidelines before visiting.

Those who would like to connect with a job expert without coming to a physical location may access our virtual services.


June 3, 2020:
Goodwill Opens Store & Donations in the City of Chicago:

As of June 3, 2020, all Goodwill Store & Donation Centers in southeastern Wisconsin and metropolitan Chicago are open, with slightly modified hours from 9 a.m. – 5 p.m. and additional safety guidelines in place.

In accordance with the Phase 3 reopening guidelines for the City of Chicago, Goodwill’s two locations in the City of Chicago (Washington Blvd. and Western Ave.) are now open with capacity limitations based on the municipality’s ordinances.

Additionally, customers will be allowed to shop for 30 minutes per visit if there is a wait to enter the store. These guidelines were established to ensure both customers and employees have a safe and positive experience while in our stores.

For an updated list of our store and donation centers, and enhanced safety guidelines click here.


May 29, 2020:
Goodwill Opens Most Store & Donation Centers in Metropolitan Chicago:

Goodwill Industries of Metropolitan Chicago Inc., a diverse non-profit community organization which provides training, employment and supportive services for people with disabilities or disadvantages who seek greater independence, announced today it has reopened most of its store and donation centers in Illinois.

Goodwill Store & Donation Centers will be providing services for its customers and donors Sunday through Saturday, at slightly modified hours from 9 a.m. to 5 p.m. to ensure stores are safe and comfortable for employees and customers, allowing for enough time to regularly sanitize and clean the stores. The  two Goodwill Store & Donation Centers located in the City of  Chicago remain temporarily closed.

 
Click this link for an updated list of open stores & donation centers.


May 28, 2020:
Goodwill Outlet Reopens With New Hours, Safety Protocols:

The Goodwill Outlet, located at 1630 Enterprise Drive in Racine County, has reopened with slightly modified hours and new safe shopping protocols in place. 

Click this link for more information.


May 20, 2020:
Goodwill Not Accepting Donations on Thursday, May 21 in Southeastern Wisconsin:

Our Goodwill locations will NOT be accepting donations on Thursday, May 21, 2020 as a result of the generosity and overwhelming support we received in the first days of reopening our Goodwill Store & Donation Centers in southeastern Wisconsin.

Our teams have been working tirelessly to process all the incoming donations and will use this Thursday to reset and prepare for the weekend. We will begin to accept donations again on Friday, May 22, 2020 at all locations in southeastern Wisconsin.

Donors are encouraged to not rush in and drop items off, but rather do it over time to allow us to continue to provide a safe, contact-less donation experience for our employees and donors.

Looking to get your thrift fix? Our stores will remain open for shopping during this time and there are many amazing deals to be found.

Click this link for a list of open stores.

Click this link for a list of our new safety guidelines for shopping and donating.


 

May 15, 2020:
Goodwill Opens Most Store & Donation Centers in Southeastern Wisconsin

Goodwill Industries of Southeastern Wisconsin, Inc., a diverse non-profit community organization which provides training, employment and supportive services for people with disabilities or disadvantages who seek greater independence, announced today it has reopened most of its store and donation centers in Wisconsin.

Goodwill Store & Donation Centers will be providing services for its customers and donors Sunday through Saturday, at slightly modified hours from 9 a.m. to 5 p.m. to ensure stores are safe and comfortable for employees and customers, allowing for enough time to regularly sanitize and clean the stores. Goodwill Store & Donation Centers located in Illinois are still temporarily closed due to the state’s stay-at-home order requiring non-essential businesses to remain closed.

Click this link for an updated list of open stores & donation centers.

Click this link for the news release.


May 4, 2020:
Happy Goodwill Week!

For 60 years, all Goodwill’s have celebrated our mission during the first week of May with job fairs and other job-related events. This year, during the COVID-19 pandemic, all of that has changed and we have moved some of our services online.

You can find virtual workshops from our Goodwill Workforce Connection Centers on Facebook. Click this link to re-watch presentations:

Our full-service recruiting agency, Goodwill TalentBridge, is still placing job seekers in essential jobs in our communities. If you’re looking for employment, click this link for a list of essential jobs through Goodwill TalentBridge.

Because our communities are so very important to us, Goodwill has also taken the lead to provide you with essential information and links to community resources located in one place. To find a list of community resources available in your area, click this link.

This Goodwill Week, you can help provide critical resources to individuals in your community who are most at risk with the challenges that COVID-19 has created. If you are able to give a financial donation to support those who are working to improve their lives, please click this link:.

We are grateful for your continued support of the Goodwill mission. Keep believing in the Power of Work.


April 23, 2020:
Support for Nonprofits

The impact of COVID-19 has put America’s nonprofits at risk. Since the pandemic began, Goodwill has advocated for the necessary support needed to  continue to serve our communities. We encourage all of our supporters to ask Congress to provide relief for charities so nonprofits like us, and many others working hard around the country can continue to provide much-needed mission services. 

CLICK HERE to sign the petition.

CLICK HERE to read the letter to Congress.


April 20, 2020:
Interactive Virtual Workshops Available for Job Seekers

With unemployment at an all-time high and growing every day, Goodwill understands people may need help starting their job search. Beginning today, our job experts from the Goodwill Workforce Connection Centers will host interactive workshops virtually on Facebook Live. Topics will include career reflection and resume writing, and presentations will be available in both English and Spanish.

Simply go to the Goodwill Workforce Connection Centers Facebook page every Monday at Noon for a new workshop presented by our job specialists in Southeast Wisconsin and Metropolitan Chicago. Presentations will be available once they are complete.

Click this link to be directed to the Goodwill Workforce Connection Centers Facebook page.


April 15, 2020:
Goodwill TalentBridge Hiring for Essential Jobs

Goodwill TalentBridge is currently placing employees in a variety of organizations that support essential businesses. From food manufacturing and distribution jobs that are keeping stores stocked with essential supplies, medical staffing to fill the need for extra help during these times of high demand and production workers making personal protection equipment, Goodwill TalentBridge is assisting companies to fill positions.

If you are currently looking for employment, essential employment opportunities from Goodwill TalentBridge can be found by clicking this link. 


April 14, 2020:
Virtual Services Available for Job Seekers

Even though our Goodwill Workforce Connection Centers have temporarily closed, our job specialists are still assisting job seekers in the Southeastern Wisconsin & Metropolitan Chicago communities. The virtual services, offered remotely and through Facebook messenger, will help job seekers who may have questions about their employment situation or career options during the COVID-19 pandemic. Job specialists are available Monday – Friday from 10 a.m. – 4 p.m. to help clients by providing helpful information on resume writing, interview preparation, employment counseling and more.

To connect with us, simply go to the Goodwill Workforce Connection Centers Facebook page and click “send message.”

Click here to be directed to the Goodwill Workforce Connection Centers Facebook page.


April 6, 2020:
Community Resources Available

We’ve gathered information from many of our community partners, service agencies, publications and professional associations about resources available across the community to deal with COVID-19.

  • If you live in Southeastern Wisconsin, click here for a list of resources available in your community.
  • If you live in Metro Chicago, click here for a list of resources available in your community.
We will continue to update the list on an ongoing basis as we learn of more programs and services that can help support you during these challenging times.

March 30, 2020:
A Letter to our Communities

As the COVID-19 pandemic continues to unfold, I want you to know that Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago has taken action to ensure the safety of our employees and the communities we serve as we continue to operate our longstanding essential businesses supporting community need. We are friends, neighbors, family, co-workers—we are the shared fabric of the communities where we live and work. We are all in this together.

CLICK HERE TO READ MORE


March 21, 2020 (5:30 p.m.):
All Goodwill Store & Donation Centers Temporarily Closed

In response to the latest developments of the coronavirus (COVID-19) outbreak, Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago will temporarily close its 70 Retail Store & Donation Centers, effective immediately until further notice in the interest of keeping our employees, participants, customers, and communities safe and healthy. Goodwill will continue to support essential services in our community.

During these difficult times, Goodwill is making every effort to make the right decisions to ensure that we will be able to meet the needs of individuals with disabilities and disadvantages well into the future. We recognize that this pandemic is creating safety concerns, uncertainty and hardships for everyone.

We look forward to continuing to serve our local communities as we follow the guidelines from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local government officials. As a partner in our communities for over 100 years, we remain committed to our belief in the “Power of Work.” Thank you for your support of our mission.


March 21, 2020 (10:30 a.m.):
Essential Services Still Operating

The following essential services will continue to operate:


March 19, 2020:
Closed for Shopping, Still Accepting Donations 

To our Amazing Goodwill shoppers and donors,

As the coronavirus (COVID-19) situation continues to change, we have made the decision to close our Goodwill Store & Donation Centers for shopping until further notice, effective Friday, March 20th. We believe this is the best option to ensure the health and safety of both our customers and employees who remain our top priority. We will be spending the next two days working with our staff to support them as best we can as we transition to this model.
Although our retail stores are temporarily closed, our donation doors remain open. Our new donation guidelines have one simple objective: to keep our customers and our employees safe.

To maintain social distancing, just pull into the drive-thru, remain in your vehicle and our attendants will remove the items for you. Drive-thru donations will be accepted Monday through Saturday from 9 a.m. to 5 p.m. and Sunday from 10 a.m. to 5 p.m. at the majority of our Goodwill retail locations. You can find a list of drive-thru donation centers by clicking this link

The coronavirus pandemic has placed thousands of people temporarily out of work and the need for our mission is greater than ever. Your generous donations allow us to continue our mission of providing jobs and training for people in our communities, even during times of crisis when some need help the most.

Although our retail stores are closed for shopping, many of our Goodwill services are essential and still operating to serve our communities during this period of heightened risk.

  • Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago continues to provide valued services like drivers who deliver meals to homebound seniors.
  • Goodwill Great Lakes employees continue to provide mission critical services to the Sailors and recruits at Naval Station Great Lakes by preparing and serving meals to the men and women serving our country.
  • Goodwill Laundry and Linen services are on the front lines working with many major local hospital systems to meet the demand of providing clean linens in response to this national health emergency.
  • Goodwill TalentBridge continues to assist local healthcare, manufacturers and food service providers with recruitment and staffing efforts during this difficult time when these support services are most needed.

We are proud to provide these important services and need your ongoing support to continue this great mission work..


March 18, 2020:

Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago is actively monitoring the national health emergency related to coronavirus disease (COVID-19). Goodwill leadership is working directly with a specialized response team to make decisions about our business, keeping the safety of our employees, customers, program participants, donors and community in mind. We will continue to update this page with important information during this period of heightened risk.

Operational Updates

The following is a list of the status of programs and services.

Goodwill Retail Store & Donation Centers, Goodwill Attended Donation Centers and the Goodwill Outlet remain open. All these locations will be open Monday – Saturday, 9 a.m. – 5 p.m. and Sunday, 10 a.m. – 5 p.m. until further notice.

Goodwill Great Lakes is operational and providing food service, administrative, logistic services and laundry to both U.S. Navy Sailors and Recruits at Naval Station Great Lakes.

Goodwill Laundry & Linen Services is open and supporting local healthcare providers as they respond to the national health emergency.

Goodwill TalentBridge is open. If current employees or their employers have specific questions, they should contact their TalentBridge recruiting consultant directly or call their local TalentBridge office.

Mission Services

Goodwill DataShield will be closed as of Friday, March 20, 2020.

Goodwill E-cycle will be closed as of Friday, March 20, 2020.

Kenosha County has decided to close the Kenosha County Human Services building to the public effective 5 p.m. on Wednesday, March 18, 2020 until further notice. Many of Goodwill’s Kenosha County Job Center services are being offered remotely under guidance from Kenosha County.

Promotions

The Pack’er Up Donation Challenge has been canceled.

Important Resources

Like many others, we’re taking guidance from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO), along with state and local resources. We encourage everyone to refer to these credible sources for information about coronavirus.

Questions

If you have any questions, please contact us.


March 13, 2020:
Our Response, Safety Precautions Taking Place

At Goodwill our focus on service and support is not only reflected in our mission but in the way we operate our facilities every day. With the increasing impact of coronavirus (COVID-19) happening in our communities, we want to share the steps we’ve taken to keep our customers, employees and program participants safe.

Like many others, we’re taking guidance from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) among other credible sources.

Here are the preventative measures currently in place:

  • We’re providing extra cleaning supplies to our stores and facilities for high-traffic areas.
  • On top of our daily cleaning procedures, we’re adding hours to each store location’s payroll to increase our cleaning efforts. This means more time will be spent cleaning our facilities, including cleaning surfaces like cash wraps, shopping carts, restrooms and break rooms.
  • We’re encouraging all employees to use best hygiene practices including cleaning their hands often, social distancing and staying home when sick. We’ve also created a new policy that will lend additional support for anyone directly affected during this time.

Our stores remain open and we are still accepting donations. According to the CDC, there has not been a documented case of a person getting infected from a surface contaminated with coronavirus.

We know that navigating a situation like this isn’t easy. However, we remain dedicated to providing the service our customers expect and committed to our mission to serve and support those with disadvantages or disabilities during this challenging time.

WISCONSIN
Mission Support Center
Tel: (414) 847-4200

James O. Wright Center forWork & Training
Tel: (414) 353-6400

ILLINOIS
Metropolitan Chicago -
Administration
Tel: (312) 994-1440