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9 Tips to Ace Your Phone Interviews

Posted by Goodwill Staff on June 22, 2022

Searching for a job is a long and tricky process. And when you need a job, it can become stressful. You’ve reached out to countless companies, uploaded dozens of personalized cover letters and resumes, and low and behold, you finally land the initial interview. When you think about how to prepare for a job interview virtually or on the phone, it’s important to treat each opportunity seriously. To help you navigate through this process, follow these tips that will teach you how to prepare for a job interview.

Follow these 9 tips to help you ace the interview!


  1. Read the job description and practice connecting your past experiences/skills to the job duties.
  2. Think about common questions a company may ask during your phone interview and how you’d answer them. Practice answering questions about job-specific skills and who you are as an employee, which can help you stand out in a crowded job market.
    1. Why are you the best person for this job?
    2. Why are you leaving your current job?
    3. What are your strengths and weaknesses?
  3. Research and learn about the organization. Prepare a list of questions to ask during a phone interview.
  4. Make an interview plan .
    1. Consider what to wear to a job interview. Stand and dress as if you’re interviewing in person.
    2. Be sure you’re on time and in a quiet/private space.
    3. Schedule your interview when you have ample time, so you don't feel rushed. Be honest about any time constraints —If you need to reschedule, do so sooner rather than later.
Place your updated resume near you in case you may need to reference it.


  1. Place your updated resume near you in case you need to reference it.

  1. Know what you expect for compensation. Don’t be afraid to ask if it’s negotiable. Interviewers will be honest regarding “wiggle room” and we know it’s an important part of the job. Just don’t make it your focus.

  1. Put your best foot forward. Don't dwell on any negative experiences with past employers. 

Send a “Thank you” follow up email about 24 hours after the interview.


  1. Send a thank you email about 24 hours after the interview.

  1. If you don’t hear back, don’t be afraid to follow up with your interviewer.

By putting in just a little extra effort prior to your phone interview, you will set yourself up for success. And if you need expert assistance, our Workforce Connection Centers can provide resume assistance and access to technology, and help you look for jobs.

You might be interested in: Why am I not landing the job?

Written by Goodwill Staff

Mission Support Center
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