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Goodwill Employer Resources

Food Service Industry

Food Service Industry

We prepare students with work and life skills necessary for success on the job

Food Service IndustryWhat does a Goodwill Culinary Institute Graduate bring to the table?

Goodwill prepares students with the work and life skills necessary for success on the job in the food service industry. Graduates from Goodwill's Culinary Institute have pride and confidence in the kitchen. They have demonstrated a strong work ethic with good attendance and performance, a positive attitude and solid customer service skills, and have been trained in the following areas:

  • Work and Life Skills such as professionalism, customer service and teamwork
  • Warewashing
  • ServSafe Certification
  • Kitchen vocabulary
  • Kitchen equipment and utensils
  • Cleaning chemicals
  • Cleaning the kitchen and equipment
  • Knife skills
  • FIFO (First In, first Out)
  • Time and temperatures

"We have been partnering with the Goodwill Culinary Institute since January 2013, initially participating in their guest chef program, then progressing to a partnership for effective and targeted recruiting.

While the Goodwill program focuses on basic skills, it also stresses the importance of work ethics, attendance, continuous education and prepares their students to be successful once placed in the industry.

The candidates we have hired have exceeded our expectations and retention is far greater when compared with other recruiting efforts. We are currently evaluating how to expand and grow this mutually beneficial partnership for the future." - Peter Gebauer WCMC, GMC, Executive Chef Potawatomi Bingo Casino

"Working with Goodwill's Culinary Institute to provide entry level culinary staff for Marcus Hotels in downtown Milwaukee has been a winning experience. The partnership between Goodwill and Marcus Hotels and Resorts has been very beneficial. Goodwill has taken the time to understand our needs and to work with us on developing candidates to become well trained and conscientious team members that have pride and confidence in their work."  - Christopher Zarek, Regional Director of Human Resources, Marcus Hotels & Resorts

Email Troy Norman for more information at

Mission Support Center
Tel: (414) 847-4200

James O. Wright Center forWork & Training
Tel: (414) 353-6400

Metropolitan Chicago -
Tel: (312) 994-1440