Jason Burns Named Vice President of eCommerce Operations

January 23, 2023

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Jason Burns has joined Goodwill as vice president of eCommerce operations in retail. In this role, Jason will be responsible for all aspects of Goodwill’s eCommerce operation. Goodwill runs a robust retail operation of store and donation centers, two outlet locations in Milwaukee and Sturtevant, Wisconsin that offer consumers a unique thrifting concept with most items priced by the pound, and is a member of GoodwillFinds, an online resale marketplace featuring items from Goodwill locations from around the country. To support strategic development, Jason will lead financial and operational eCommerce performance to shape economic value for our customers and employees. He is also responsible for leading continuous improvement efforts, driving employee engagement, and building leadership bench strength.

“His experience in leveraging data to lead his teams in fast paced, high volume environments align to Goodwill’s growth targets in support of our long-term strategic plan. One of Jason’s greatest strengths is his ability to lead across difference and deliver operational excellence through continuous improvement and quality assurance. We are thrilled to have Jason join our team and lead the scaling of our eCommerce operational capabilities, allowing us to continue to have impact in the communities Goodwill serves,“ said Skip, chief retail officer.

Jason rejoins Goodwill after holding progressive leadership positions at Amazon over the past seven years. Earlier in his career, he interned at Goodwill Industries of Southeastern Wisconsin and Metropolitan Chicago to support the organization’s supply chain.

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Jason Burns Named Vice President of eCommerce Operations

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