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Goodwill Mission Stories

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sara - success storyGiven the harsh economic realities, it is not surprising that recent graduates are pessimistic about their ability to achieve the American dream. Many of them believed that getting a college degree was the ticket to success in the knowledge economy. And, compared with the college graduates of 10-or-20 years ago, recent college graduates are carrying higher debt levels due to the rising cost of a four-year degree.  Meet Sara. After earning a Healthcare Administration degree in 2013, Sara was unable to bridge the gap from college to career.

Facing mounting college debt, Sara needed access into the world of healthcare.  After hearing about it from a friend and then doing an online search herself, Sara discovered Project PRISM, a partnership between Goodwill and Wheaton Franciscan Healthcare, where individuals with no prior healthcare background that have a strong customer service demeanor and problem-solving skills are recruited and trained in the areas of registration, scheduling and pre-certification for medical procedure.  Sara is now serving as a Patient Access Representative and couldn’t be happier with her good paying job that offers benefits, a career ladder and a promising future.

Mission Support Center
Tel: (414) 847-4200

James O. Wright Center forWork & Training
Tel: (414) 353-6400

Metropolitan Chicago -
Tel: (312) 994-1440