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Help For the Job Seeker

Project PRISM

Project PRISM (Non-clinical Healthcare Training)

Project PRISMGoodwill and Wheaton Franciscan Healthcare have joined forces to develop a non-clinical healthcare training program in the areas of registration, scheduling and pre-certification for medical procedures. This partnership, called Project PRISM, looks for job candidates with a positive service attitude and strong interpersonal skills who will serve as patient advocates. It provides extensive paid training and opportunities for good jobs with long-term career paths.

Job Requirements 

  • Prior customer service experience
  • Outstanding communication skills
  • A desire to interface with a variety of people
  • Computer proficiency and solid data entry skills
  • Prior experience in a health care setting is not required.


The training and orientation process lasts approximately 13 weeks as a Goodwill TalentBridge associate. You will begin your paid training and orientation with five days at Goodwill Industries, and then the remainder of the paid training and orientation will happen on-site at Wheaton Franciscan Healthcare. Upon successful completion of the training and orientation, a full-time, permanent Wheaton Franciscan Healthcare associate position with a full benefit package will be offered.

Application Process

The application process is intended to help us select the best candidates for the position, candidates that are committed to learning and providing world class customer service. It consists of the following steps:

  • You will need to complete online application and resume (or submit hard copies)
  • If selected, you will receive a short (five minute) phone screen
  • You will also be asked to participate in a brief, four to six question automated interview.
  • If you are selected after the phone screen and automated interview, you will be invited into our offices for an in-person interview.
  • Finally, if selected, we will ask you to come to Wheaton Franciscan Healthcare to meet with both a hiring manager and Goodwill TalentBridge recruiting consultant.

Email a representative at Goodwill TalentBridge at

Mission Support Center
Tel: (414) 847-4200

James O. Wright Center forWork & Training
Tel: (414) 353-6400

Metropolitan Chicago -
Tel: (312) 994-1440