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When It’s Clutch Time—Goodwill Manufacturing Comes Through

Posted by Mike Matus on July 1, 2015

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Goodwill Manufacturing has three locations in the Milwaukee area that provides contract packaging services to Goodwill Manufacturing has great customer relationshipsa wide variety of consumer and industrial goods markets. One of our most current high volume projects involved placing three components into a chipboard carton as part of its final packaging. Once the project was underway, our customer realized that one of their end consumer’s products required a final inspection phase to assure performance and reliability. To compound that issue, our customer was faced with a timeline that could not be adjusted. Goodwill Manufacturing was able to answer the call for help on this project.Our team met with the customer to fully understand the added inspection process. Since timing was of the essence, detailed work instructions were developed the same day, approved by our customer and training commenced for our team. We began the inspection process within 24 hours of the initial discussion. However, that is not quite the end of the story.


The timeline, which was already very tight was further shortened due to the high market demand for the product. Goodwill Manufacturing was again able to respond through the efforts of Goodwill TalentBridge our full service talent acquisition firm.


What started as a one shift operation quickly turned into a 24-7 program to accelerate the processing of the project. Goodwill TalentBridge was able to fill the demand for additional help, and due to the detailed work instructions our Goodwill Manufacturing team was able to quickly train the new employees on the process.  We met our customer’s timeline thus allowing them, in turn, to meet their customer’s in-house dates.It’s gratifying to see how the close relationship with our customer allowed Goodwill Manufacturing to utterly exceed their expectations.  We want to help our customers succeed!


More importantly, it allowed us to continue to improve the lives of the people we serve through the Power of Work.  To learn more about Goodwill Manufacturing, contact Mike Matus at Mike.Matus@goodwillsew.com.

 

Written by Mike Matus

Mike Matus joined Goodwill Industries of Southeastern Wisconsin in January, 2013 as the Vice President of Sales & Strategic Solutions. Mike’s responsibilities include the development of an integrated Employer Outreach / Business Development strategy across the entire organization. In his role, Mike works closely with the Mission Operations staff of Goodwill TalentBridge, Goodwill Laundry, Goodwill Manufacturing, Goodwill DataShield and Mission Services to drive and coordinate business development efforts to expand the Mission of Goodwill. Mike has spent over 20+ years in executive sales management in varied industries including: Packaging, Graphic Arts and Metal fabrication. Most recently, he was the Vice President of Sales & Marketing for J.L. Clark, a Clarcor company, specializing in custom metal and plastic packaging. He has served on several boards and received his Bachelor’s degree from Illinois State University. Mike is currently a member of the MMAC, Executive Agenda, ACG and SAMA organizations.
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WISCONSIN
Mission Support Center
Tel: (414) 847-4200

James O. Wright Center forWork & Training
Tel: (414) 353-6400

ILLINOIS
Metropolitan Chicago -
Administration
Tel: (312) 994-1440