When it comes to utilizing staffing services, we know that there is an abundance of choices out there and mixed reviews as it relates to whether or not they are worth the investment. We’ve all heard stories about services that hire undocumented workers, or that fabricate a candidate’s skills to match what their customer is looking for, and that got me thinking, in this sea of staffing services, what can we do to stand out? How do we show the world who we are, how we are different, and why companies should partner with us?
Then I thought; instead of me spitting out statistics and talking about our mission in the same fashion I always do, why not reach out to our current partners and let them tell you about their experiences with us. So, I did just that.
Background about our client
Today you’ll be reading a testimonial from our client Gary O’Gradney who is the Operations Manager at C&L Supreme, a manufacturer of precision CNC machined components and assemblies. As the Operations Manager, Gary oversees the daily functions of the entire facility ranging from, but not limited to: staffing, scheduling, production planning, training and ensuring on-time delivery of high quality precision machined parts.
To provide a little extra insight, they produce parts and assemblies to customer design and specification, using lean manufacturing principles to ensure precise quality. They are a family owned organization that has been in business for over 50 years and prides themselves on maintaining high tech operations with top notch talent driving their operations.
Here is what Gary had to say
“Prior to partnering with Goodwill TalentBridge, our biggest recruiting challenge was finding a combination of qualified, talented, and experienced machine operators that were not only looking for a long-term employment solution but also fit into our culture.
Since partnering with Goodwill TalentBridge, they have reduced the amount of time that I need to spend focused on recruiting, testing, and even training individuals. They have consistently brought us qualified and talented candidates. In fact, I interview 80% of the candidates presented, have brought on 100% of the interviewed candidates in a temp to hire capacity, and converted 100% of those folks to permanent team members.
The best example I can give is a team member named Eric that came to us through Goodwill TalentBridge. I had a very specialized need for a Quality Technician that possessed the capability to program a special vision machine. We interviewed and selected Eric to start, and on his second day, he was able to dive right in and complete the programming we needed.
I have been very pleasantly surprised by Goodwill TalentBridge. At first, I was a little taken back as I didn’t understand how Goodwill fit into staffing, but they have become my one-stop shop for my hiring needs.
They have candidates at a variety of different skill levels and offer the flexibility of temp to hire, which works well for us or direct hire, contract, and even early conversion. I have also been surprised by the selection of candidates. They really take the time to understand my hiring needs and what we’re looking for and as a result, candidates are spot on with what we’re looking for. It’s clear to me that the candidates have been thoroughly vetted and they have a higher skill level than I’ve seen from other services.
If someone were on the fence about using Goodwill TalentBridge or looking for reasons why they SHOULD choose Goodwill TalentBridge, I would tell them:
- You are a first rate operation
- Very professional and courteous
- Typically see candidates within 24 hours of a request
- The process for finding and presenting candidates is far better the other agencies I’ve worked with in the past.
Not to mention the buck doesn’t stop there. Once candidates are placed on assignment, there is consistent follow up to make sure that things are still going well, and they can stay on top of any issues that may arise.
Lastly, I’d like to add, as the market changes, Goodwill TalentBridge is constantly adapting and raising the bar on the candidates we see. Every time I reach out I get high quality service and results.”
Hard Work Pays Off
As a Branch Manager with Goodwill TalentBridge, I can truly say Gary’s testimonial made me proud of the team we have, and all the hard work we put in day in and day out. Having been in the staffing industry for 10+ years myself, I have witnessed many economic shifts and how they impact the businesses we serve.
Currently, we are amidst one of the toughest hiring markets I’ve seen with a 4% unemployment rate in southeastern Wisconsin and metropolitan Chicago. To further illustrate, according to a CareerBuilder report, over the last six months they have only seen a total of 249 active CNC machine operators looking for work versus the 2,298 jobs that were posted in that time frame. So, it speaks volumes to me and our partner Gary at C & L Supreme that in one years’ time we have successfully placed seven quality CNC machinists within his organization.
I couldn’t be more honored to be part of an organization that provides us with the resources we need to be true partners in the hiring process throughout the communities we serve. As if that wasn’t enough, for those of you that may not be aware, hiring talent through Goodwill TalentBridge also helps fund mission critical programs that support Goodwill’s overall mission of helping individuals with disabilities or disadvantages who seek greater independence.
If you are interested in learning more about Goodwill TalentBridge and the services we offer, please visit our website at goodwilltalentbridge.com or feel free to contact me directly.