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Good to Know

Goodwill's eNewsletter for Community Leaders & Supporters

Goodwill's eNewsletter for Community
Leaders & Supporters - September 2014

Retail Institute Training Program Success Story

GTK_sept2014_Retail-Institute_1Goodwill’s Retail Institute Program is a strategic partnership between Goodwill Retail Services and Goodwill Mission Services that launched in June 2013. The goal is to enhance and expand Workforce Development opportunities in Goodwill Retail, while focusing on training, support and customer service. Goodwill has invested nearly 13,000 hours of paid training into the Retail Institute Program so far. To date, 90% of enrolled participants have completed the course and 45% have been permanently hired by Goodwill Retail.
Shonna Tucker was a graduate of the first Retail Institute Training Program class on August 16, 2013.  She successfully completed the nine-week program and was hired by the Goodwill Store & Donation Center on Palmer Street as a part-time Sales Associate Production.  We are proud to share that in less than a year she was promoted to full-time status at Goodwill effective March 30, 2014.  This is her story.   

Before I applied at Goodwill, I had been working a part time job for several years at the same company.   
I had not worked a full time job with benefits for the better part of ten years. The store on Palmer Street was in my neighborhood and I enjoyed shopping there because the employees were friendly. Goodwill seemed like a nice place to work so I went online and saw an opening for the Retail Institute.  It seemed like the program offered support that would help me be successful.  I worked hard throughout my training to learn and meet my production goals and I am proud that I had perfect attendance the entire program!  I was hired as a part-time associate in August of 2013 and in 2014, I was offered a full-time position with benefits.  

Store Manager, Liz Chao, said of Shonna, "The first name that came up for promotion was Shonna.  She has had perfect attendance since being hired.  She is willing to work any part of the store. The store associates respect her and listen to what she has to say.  She is a great role model for the new program associates.  Shonna has shown she can be a great leader!”

Last Chance to Donate Auction Items and Buy Tickets for Retro Rendezvous!

GTK_sept2014_retro400Goodwill’s eleventh Retro Rendezvous is this October 27 at Potawatomi Hotel & Casino. The Marketing Department has been very busy taking reservations and collecting silent auction items for this annual fundraiser. Retro is always a sell-out and the auction gets bigger every year. This is your last chance to donate an item for the auction and buy tickets to the event!

As always, the evening is full of entertainment that will wow you. This year the lineup includes appearances by Donald Driver and other Green Bay Packers, performances by Brett Daniels (illusionist), Catapult (live shadow dance), Home Free (country a-capella sensation), Joe Castillo (sand artist), as well as the usual excellent dinner and dessert that is served. Contact Jessica Margenau to donate an auction item (414-847-4198 or and Janine Loveland to order tickets (414-847-4163 or

Goodwill Wins Reader’s Choice Award Again

GTK_sept2014_readers_choice300The Fond du Lac Reporter newspaper has just announced its 2014 Reader’s Choice Awards and Goodwill was a winner once again! We took first place in the “Best Thrift Shop” category and runner up in the “Best Consignment Shop” category.

Club Goodwill REwards Benefits

GTK_sept2014_CGWREwards300Have you joined the Club? Your free membership to our new Club Goodwill REwards Program brings a host of benefits! If applicable, you can take advantage of Military Day, Senior Day and Student Day discounts. You’ll earn a $5 coupon every time you accumulate 75 points and there is no limit to the number of $5 coupons you can earn. Plus, your points never expire. So, don’t delay – sign up today and start shopping and earning your REwards at the Goodwill Store & Donation Centers!