Blogs

In today’s highly competitive job market, what role does a staffing company play in employee satisfaction and retention? Goodwill TalentBridge, our full service recruiting, staffing, training and placement firm, believes they play an integral role with our employer partners.

It’s a common postulation that people will follow you based on a title. CEO, President, CFO, COO, CIO, Vice President – these are all titles that, at face value, command respect and obedience. But I would say that the level of someone’s title is not automatically synonymous with leadership. To be sure, effective leadership goes way beyond what comes after the name on a business card – it’s a healthy mix of actions, aptitudes and attitude. You report to, listen to, and execute directions set by your boss or a higher ranking individual, but these actions are not necessarily achieved simply because your boss’ title is the Vice President of Marketing. Rather, you follow the VP of Marketing because you respect and agree with his/her business acumen, experience and character.

Goodwill Manufacturing, our contract packaging and assembly business unit within Goodwill Industries of Southeastern Wisconsin recently completed our second annual customer survey. It is so critical to our success that we continually evaluate how we can improve our services to better meet the needs of our customers. I wanted to share the feedback we received, as well as our focus for 2017.

How safe are your documents? According to research conducted by the Ponemon Institute,  a research center dedicated to privacy, data protection and information security policy, the average total cost of a data breach for the participating companies surveyed increased 23 percent over the past two years to $3.79 million. Individual cost per record increased 6% to an average of $154.

Goodwill Manufacturing, our contract packaging and assembly business unit within Goodwill Industries of Southeastern Wisconsin recently surveyed our customers. We wanted to gain a better understanding of how the services and business solutions we provide can add more value to their business and help them improve their bottom line. Aided by a tremendous response from our customers, here is a sampling of what we learned.

How Does a Company’s “WHY” Factor into your Supplier / Partner Relationship?

As employers look to build and improve their supplier / partner relationships, many factors are taken into consideration. For instance, what are the supplier’s capabilities, the quality and execution of their service offerings, growth potential and market competitiveness? But what if the “WHY” a supplier performed the work was equally as important?

Goodwill provides training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. We do this by providing employers with a suite of solutions aimed at addressing the common workforce challenges; finding, attracting and retaining a solid workforce. Our Goodwill Workforce Development team and Goodwill TalentBridge, our employment service business, are already working within several industries to provide the talent stream that is essential to success in today’s highly competitive workforce environment.

Goodwill Manufacturing has three locations in the Milwaukee area that provides contract packaging services to a wide variety of consumer and industrial goods markets. One of our most current high volume projects involved placing three components into a chipboard carton as part of its final packaging. Once the project was underway, our customer realized that one of their end consumer’s products required a final inspection phase to assure performance and reliability. To compound that issue, our customer was faced with a timeline that could not be adjusted. Goodwill Manufacturing was able to answer the call for help on this project.

Goodwill Manufacturing provides contract packaging & assembly services to a wide variety of customers throughout southeastern Wisconsin and northern Illinois. We use our operations to fulfill our mission of providing training, support and employment services for people with barriers to employment. One of our current customers recently approached us with a supply chain and production opportunity.

Many of our recent posts have focused on Goodwill TalentBridge, our full service staffing agency and our Workforce Development activities within our community. I thought I would share with you a recent case study in how we approach working with our employer partners to create value for them.